Director, Customer Lifecycle & Success

On Site Full TimeWashington, United StatesIBM Computing

A leading technology company is seeking a Director of Customer Lifecycle Management in Seattle. This role involves managing a team of Customer Success Engineers to enhance customer adoption of solutions, developing effective onboarding strategies, and collaborating with multiple teams to ensure successful deployments. Candidates should have significant experience in people management, a strong technical background in DevOps, and familiarity with HashiCorp tools. This position requires in-person collaboration at least three days a week.
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