Director, Customer Lifecycle & Success Enablement

On Site Full TimeNew York, United StatesIBM

A global technology leader is seeking a Director of Customer Lifecycle Management to lead a Customer Success Engineer team. This position emphasizes customer onboarding, training, and ensuring successful adoption of solutions. Applicants should have over 10 years of people management experience and proficiency in DevOps and related technologies. The ideal candidate will have strong communication skills and a commitment to customer focus, working in a hybrid environment with a culture that values innovation and continuous learning.
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