Director of Customer Lifecycle & Success

On Site Full TimeCalifornia, United StatesIBM

A multinational technology company is looking for a Director of Customer Lifecycle Management to lead a Customer Success Engineer team. The ideal candidate will have over 10 years of management experience, with a strong focus on customer success and technical skills. Responsibilities include defining onboarding strategies and ensuring customer adoption of solutions. Applicants should possess a Master’s degree along with expertise in DevOps and HashiCorp tools. The role is based in Los Angeles, California, with a hybrid working model.
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