Customer Experience Leader

Indigo is seeking a Customer Experience Leader to lead and execute work that contributes to the Store’s operations and customer experience, working collaboratively with the Store Leadership team to inspire a customer-centric culture.

Requirements

• 1-2 years of experience in a customer service, merchandising or operations role
• Demonstrated commitment to creating an exceptional employee and customer experience
• Experience leading others
• Performance orientated
• Ability to exercise good business acumen and systemic thinking that supports meaningful decisions
• Ability to prioritize, plan and execute while being agile
• Knowledge of Provincial Health & Safety standards
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
• Minimum 25 Hours a week availability that includes evenings and weekends and could include early mornings and holidays

Benefits

• Paid time off
• 401k matching
• Retirement plan
• Visa sponsorship