Seasonal Customer Experience Representative

Role Overview

Indigo is a physical and digital place inspired by and filled with books, ideas, and the creative people who help make it all happen. The role is a seasonal position with a fixed-term contract.

What You Will Do

Support daily operations, conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise. Create a warm and welcoming environment in our stores, add joy to customers’ lives, and leverage our product to tell stories.

Why It Might Be a Fit

The ideal candidate will be adaptable, flexible, and willing to learn new things. They will have a demonstrated commitment to creating an exceptional employee and customer experience. Bilingualism (French/English) is required for all positions in Québec; other languages an asset.

Requirements

• Experience in specialty retail or a retail environment preferred but not required
• Adaptability, flexibility, and a willingness to learn new things and be exposed to all aspects of the store
• Demonstrated commitment to creating an exceptional employee and customer experience
• Ability to be mobile on the sales floor for extended periods of time
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
• Availability to work a flexible schedule, including evenings, weekends, holidays, overnights, and early mornings (if required for the role)
• Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Paid holidays
• Paid time off
• Retirement plan
• Employee discount