Seasonal Customer Experience Representative

Role Overview

Indigo is a physical and digital place inspired by and filled with books, ideas, and the creative people who help make it all happen. The role is to support the daily operations of the store, create a warm and welcoming environment, and engage with customers.

What You Will Do

Support the daily operations of the store, conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise.

Why It Might Be a Fit

The role requires adaptability, flexibility, and a willingness to learn new things and be exposed to all aspects of the store. Demonstrated commitment to creating an exceptional employee and customer experience is also required.

Requirements

• Experience in specialty retail or a retail environment preferred but not required
• Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
• Demonstrated commitment to creating an exceptional employee and customer experience
• Ability to be mobile on the sales floor for extended periods of time
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
• Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
• Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Benefits

• Dental insurance
• Vision insurance
• Healthcare
• PTO
• Retirement
• Learning budget
• Parental leave
• Wellness
• Visa/relocation support
• Remote flexibility
• Stipends
• Bonus/commission