Seasonal Customer Experience Representative

Role Overview

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

What You Will Do

Support the daily operations of the store, conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise. Create a warm and welcoming environment in our stores. Add joy to our customers’ lives. Leverage our product to tell stories. Engage and connect with our customers on the floor. Curate specific product collections for each customer you meet.

Why It Might Be a Fit

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

Requirements

• Experience in specialty retail or a retail environment preferred but not required
• Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
• Demonstrated commitment to creating an exceptional employee and customer experience
• Ability to be mobile on the sales floor for extended periods of time
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques

Benefits

• Dental insurance
• Vision insurance
• Flexible scheduling
• Opportunities for professional development