Seasonal Customer Experience Representative

Role Overview

Indigo is a physical and digital place inspired by and filled with books, ideas, and the creative people who help make it all happen. The Seasonal Customer Experience Representative will support the daily operations of the store, create a warm and welcoming environment, and engage with customers to add joy to their lives.

What You Will Do

Support daily operations, conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise. Create a visually appealing store, engage with customers, and leverage products to tell stories.

Why It Might Be a Fit

The ideal candidate will have experience in specialty retail or a retail environment, adaptability, flexibility, and a willingness to learn new things. They will be able to lift medium to large items, work a flexible schedule, and be mobile on the sales floor for extended periods.

Requirements

• Experience in specialty retail or a retail environment preferred but not required
• Adaptability, flexibility, and a willingness to learn new things and be exposed to all aspects of the store
• Demonstrated commitment to creating an exceptional employee and customer experience
• Ability to be mobile on the sales floor for extended periods
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
• Availability to work a flexible schedule, including evenings, weekends, holidays, overnights, and early mornings (if required for the role)
• Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Benefits

• Dental insurance
• Vision insurance
• Other benefits not explicitly stated