Director, Revenue Operations

Director, Revenue Operations at InfoSum

We are seeking an experienced Rev Operations Lead to provide immediate operational leadership and continuity for our sales function during a transition period. This is a business-critical role with end-to-end ownership of HubSpot as the sales CRM, supporting pipeline management, forecasting, reporting, and sales process governance.

The ideal candidate will have hands-on HubSpot experience within a sales organisation (rather than marketing-led CRM ownership) and be comfortable operating at pace, partnering closely with senior sales leadership to support revenue delivery.

Key Responsibilities

Rev Operations & CRM Ownership

• Act as the primary owner and administrator of HubSpot for the sales function, ensuring data accuracy, CRM hygiene, and process adherence
• Maintain and optimise sales pipelines, deal stages, properties, workflows, and dashboards aligned to sales needs
• Manage user access, permissions, and system configuration for sales users
• Ensure HubSpot is effectively supporting forecasting, deal progression, and leadership reporting

Pipeline, Forecasting & Reporting

• Own sales forecasting processes and cadence, ensuring accurate and timely reporting to sales leadership
• Produce regular pipeline, performance, and conversion reports to support decision-making
• Partner with Sales and Finance to align pipeline data with revenue reporting and expectations

Sales Process & Enablement

• Support and document sales processes, playbooks, and best practices within HubSpot
• Act as a point of contact for sales users on CRM usage, process questions, and troubleshooting
• Drive consistency in deal management and data entry across the sales team

Cross-Functional Collaboration

• Work closely with Sales leadership, Finance, and RevOps stakeholders to ensure CRM and sales operations align with broader business needs
• Support handoffs between Sales and Customer Success where required

Requirements

Skills & Experience

Essential

• Strong, hands-on experience as a Rev Operations Manager / Lead, supporting an active sales organisation
• Advanced HubSpot experience, including pipeline setup, workflows, reporting, and CRM administration
• Proven experience supporting sales forecasting, pipeline management, and reporting
• Strong understanding of enterprise or B2B sales processes and deal cycles
• Ability to operate independently, prioritise effectively, and deliver at pace in a transition environment

Desirable

• Prior experience working with Salesforce or Dynamics (knowledge or previous use)
• Experience in a high-growth, scaling, or SaaS environment
• Exposure to RevOps or multi-system CRM integrations

Benefits

• A competitive salary based on your experience and ability to perform in role
• 25 days annual leave (excluding bank holidays) + a day off for your birthday + 2 Volunteering days
• Private medical insurance
• Life assurance – 4x your base salary
• Fantastic corporate discounts and mental wellbeing support, including a top of line EAP
• Salary sacrifice schemes
• Enhanced Maternity, Adoption & Share Parental Leave
• Fantastic offices in Basingstoke and London complete with a fully stocked fridge / snacks and catered lunches 2 times a week
• Monthly socials, 4pm finishes on a Friday & 3pm Friday finishes during the summer months of June, July and August
• 3 extra days off during the Christmas holidays
• Culture built on recognition, collaboration and success