Innovaccer is looking for a Manager-BizOps / Customer Success Operations to drive the company’s objectives achievement and implement cadences and strategies that impact the top and bottom line. The role involves working closely with the Operations Team and leadership to devise data-driven strategies and improve process efficiency.

Requirements

4–7 years of experience in Strategy & Operations, BizOps, or CS Ops in a SaaS or tech environment
Background in management consulting or investment banking is a strong plus
Experience working closely with Customer Delivery, Implementation, or Technical Services teams
Strong analytical and problem-solving skills; proficiency in SQL, Excel/Sheets, Power BI or Tableau
Familiarity with Salesforce, JIRA (must-have), and integration concepts with ERP/CRM systems
High EQ and comfort operating cross-functionally with senior stakeholders

Benefits

Generous Leaves: Enjoy generous leave benefits of up to 40 days
Parental Leave: Leverage one of industry’s best parental leave policies to spend time with your new addition
Sabbatical: Want to focus on skill development, pursue an academic career, or just take a break? We’ve got you covered
Health Insurance: We offer comprehensive health insurance to support you and your family, covering medical expenses related to illness, disease, or injury
Care Program: Whether it’s a celebration or a time of need, we’ve got you covered with care vouchers to mark major life events
Financial Assistance: Life happens, and when it does, we’re here to help. Our financial assistance policy offers support through salary advances and personal loans for genuine personal needs

To apply for this job please visit jobs.workable.com.