Chief Revenue Officer

interface.ai is the industry’s-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company’s integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.

Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.

interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.

We’re seeking a dynamic Chief Revenue Officer (CRO) to lead Interface.ai’s end-to-end revenue function across Sales, Marketing, Account Management, and Revenue Operations. The CRO will be responsible for architecting and executing growth strategies, scaling GTM teams, and expanding market share within the financial services space.

This is a high-impact role reporting directly to the CEO and partnering cross-functionally to drive predictable, profitable, and sustainable revenue growth.

What You Will Do:

Strategic Leadership & Revenue Ownership

• Own the company’s revenue number, including net new ARR, expansion, and renewals.
• Develop and execute the company’s go-to-market strategy across direct sales, partner channels, and account expansion.
• Drive sales and marketing alignment to ensure pipeline health, velocity, and conversion targets are met.
• Build strategic plans for entering new markets and monetizing new AI capabilities.
• Translate company vision into GTM execution, aligning team OKRs with business outcomes.

Enterprise Sales & Pipeline Growth

• Lead and scale a high-performing direct sales team focused on mid-market and enterprise financial institutions.
• Drive enterprise deal velocity, ensuring high win rates and alignment with ideal customer profile (ICP).
• Support field leadership in structuring and closing strategic deals — with a focus on platform adoption and multi-product expansion.
• Manage and forecast pipeline health, deal movement, and sales performance metrics in CRM.

Marketing & Brand Influence

• Partner with Marketing to elevate the Interface.ai brand and position us as a category leader in AI for financial services.
• Own the demand generation strategy to fuel top-of-funnel growth and partner marketing to unlock new channels.
• Amplify thought leadership through content, media, and strategic events that reinforce our innovation agenda.

Channel & Strategic Partnerships

• Expand and operationalize revenue partnerships with core banking platforms, fintech ecosystems, and reseller networks.
• Design joint GTM motions with partners to scale distribution and create shared value.
• Identify and incubate new partnership models to unlock adjacent revenue streams.

Customer Growth & Retention

• Partner with Customer Success to increase NRR and GRR by identifying upsell/cross-sell levers.
• Build executive relationships with top accounts, ensuring Interface is seen as a strategic growth partner.
• Support customer feedback loops to inform GTM strategy and future product roadmap.

Team Building & Leadership

• Build and lead a high-performance revenue org across Sales, Marketing, Revenue Ops, and Partnerships.
• Attract, retain, and develop top-tier sales and marketing talent with strong domain and SaaS experience.
• Create a culture of accountability, learning, and customer-centricity across the GTM organization.

What You Bring:

• 15+ years of GTM leadership experience in B2B SaaS, preferably in AI, fintech, or enterprise software.
• Proven track record of scaling ARR from $10M to $100M+ in a fast-growth environment.
• Experience working with AI-powered technologies or customer experience platforms is a plus.
• Deep experience in enterprise sales, with a strong understanding of complex, multi-stakeholder deal cycles.
• Strong grasp of SaaS metrics (NRR, CAC payback, GRR, pipeline coverage) and ability to use them to drive strategic decisions.
• Proven track record of managing and scaling delivery teams in a SaaS company, preferably in FinTech.
• Exceptional leadership and people management skills, with experience leading global teams.
• Ability to navigate complex, enterprise-level customer relationships and drive executive engagement.
• Strong analytical and problem-solving skills; ability to leverage data to inform strategy and drive decisions.
• Excellent communication and presentation skills, with the ability to engage and influence senior stakeholders.

Compensation

Base compensation is expected to be between $275,000- $320,000. Exact compensation may vary based on skills and location.

What We Offer

• ✨ Remote-First Policy
• ✨Medical/Dental/Vision Insurance
• ✨ PTO & Holidays
• ✨ Life Insurance

At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person’s unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.