Customer Success Renewal Account Manager

Our Customer Success & Renewals team is central to Ivanti’s mission of empowering IT and Security teams across the globe. We work collaboratively and put customers at the core, partnering with Sales, Channel, Legal, and Product to deliver renewal excellence and lasting value.

Requirements

• 3-5+ years of experience in Customer Success, Renewals, or Account Management within B2B software/SaaS
• Strong executive communication skills
• High analytical rigor with experience in forecasting, pipeline management, and data-driven risk assessment
• Experience using Salesforce, CPQ, customer success platforms, and BI dashboards
• Working knowledge of SaaS value metrics and familiarity with Ivanti Neurons, ESM, Endpoint & Security, Exposure, or Network Security

Benefits

• Friendly, flexible working model
• Competitive compensation & total rewards
• Global, diverse teams
• Learning & development
• Equity & belonging