Drive growth and build meaningful partnerships with IXOM’s Life Sciences Food Ingredients business. In this role, you’ll own and grow a diverse customer portfolio, uncover new opportunities, and deliver value through IXOM’s specialist product range.
Requirements
- Ensure all customer and product SH&E requirements are met, with timely closure of actions and effective root‐cause resolution.
- Drive profitability by identifying growth opportunities and maintaining a strong pipeline of new and existing business.
- Generate and qualify leads through proactive customer engagement across visits, calls, and written communication.
- Review account performance to prioritise focus areas and maximise long‐term revenue and margin.
- Negotiate, manage, and close contracts while collaborating with internal teams to deliver tailored product and supply‐chain solutions.
- Provide market intelligence and insights to support pricing decisions, product planning, and broader business strategy.
- Analyse customer sales data to uncover margin improvement opportunities and inform account planning.
- Build and maintain strong relationships with existing and new customers, ensuring accurate CRM data and effective account ownership.
- Provide product recommendations and market innovations to support customers.
- Manage customer issues, track sales processes, and support debtor management to ensure operational excellence.
- Contribute to budgeting and forecasting while ensuring revenue and gross margin targets are achieved.
- Conduct market research, collaborate with product managers and customer’s R&D on new product introductions, support marketing activities, and represent the company at industry events.
Benefits
- Employee Assistance Program
- Recognition program
- Health and wellness benefits and discounts
- Wellbeing program
- Education assistance and learning resources
- Secondment and promotion opportunities
- Workplace giving
- Diversity and volunteering leave
- Flexible working
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