Principal Revenue Operations Manager

Principal Revenue Operations Manager

Do you want to impact the hardest working people in the world?

Jobber is looking for a Principal Revenue Operations Manager to be part of our Revenue Operations department. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology.

The Team

Revenue Operations unifies people, processes, technology, and data into a high-performance GTM engine. We’re strategists, operators, and technologists who turn insights into action. Our mission is to create a buyer-centric revenue journey through scalable systems, innovative experimentation, and end-to-end operational excellence.

The Role

Jobber is looking for a Principal Revenue Operations Manager—a rare blend of strategist, builder, and innovator—to join our Revenue Operations team. This role is ideal for someone who thrives at the intersection of go-to-market (GTM) strategy, advanced tooling, and experimental growth engineering. You’ll lead critical initiatives that drive revenue growth, scale our GTM systems, and deploy bleeding-edge AI and automation tactics across our pipeline.

You’ll work closely with leaders across Marketing, Sales, and Customer Success, influencing how Jobber attracts, engages, and converts prospects—while building replicable systems that future-proof our growth. This role specifically will start focused on our top-of-funnel and AI portfolios.

Responsibilities

Strategic Leadership

• Lead mission-critical initiatives that shape GTM structure, sales execution, segmentation, and organizational scaling.
• Partner with GTM leadership and Finance on strategic planning for pipeline coverage, channel strategy, capacity, and forecasting.
• Act as a senior mentor within RevOps, guiding junior team members while championing innovation and experimentation.
• Serve as a primary liaison between go-to-market teams and technical stakeholders to align priorities and execute roadmaps.

GTM Innovation & Experimentation

• Architect, test, and scale top-of-funnel and outbound lead generation experiments using modern AI/automation tools (e.g., ChatGPT, Clay, CrewAI, Vapi, and n8n).
• Embed experimentation in the sales development lifecycle—running A/B tests, refining ICP outreach, and establishing scalable demand capture tactics.
• Regularly engage directly with customers or prospects to validate hypotheses, improve conversion systems, and optimize customer journey handoffs.

Technical Systems & Enablement

• Own components of our GTM systems strategy: CRM (Salesforce/HubSpot), marketing automation, outbound enablement, enrichment, reporting, etc.
• Lead the technical transformation of our revenue tech stack, including API integration, low-code automation (e.g., n8n), and AI augmentation.
• Translate evolving GTM needs into system changes—from solution design through implementation and enablement.

Required Experience

• Expert-level knowledge in Revenue Operations or GTM craft operations (Sales Ops, Marketing Ops, Customer Success Ops, or GTM Engineering).
• Strong background in lead generation or a customer-facing sales role (e.g., SDR, AE, Growth Hacker).
• Deep understanding of B2B SaaS GTM strategy across sales, marketing, and customer lifecycle.
• Practical experience in tools like Clay & n8n.
• Expert in Salesforce and HubSpot; strong proficiency in webhooks, APIs, and automation frameworks.
• Experience using or deploying AI tools across GTM workflows (e.g., for content generation, outreach, or decision-making).
• Skilled in data visualization tools like Tableau.
• Excellent communicator with a bias toward action, systems thinking, and rapid iteration.
• Familiar with SQL database language.

Bonus Experience

• Python or JavaScript experience to support rapid system prototyping or automation.
• Direct experience using tools like REGAL, Retell, CrewAI, Vapi.
• Prior ownership of experimental initiatives with defined metrics and agile delivery cycles.
• Experience carrying a lead or revenue quota.

Compensation

This role has a minimum annual salary of $151,200, a midpoint of $177,900, and a maximum salary of $204,500. Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind.

Work Location

You will have the choice to work in either our Edmonton or Toronto offices or remotely anywhere within Canada.

What You Can Expect

• A high-impact, high-autonomy role with visibility across the executive team.
• A front-row seat to shaping how AI and automation redefines RevOps and GTM strategy.
• A strong, supportive culture rooted in humility, impact, and giving a sh*t.
• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options.
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career.
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups.
• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player yet.