Director of Sales Operations

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Overview

Director of Sales Operations with a growing SaaS/Healthcare company in Tampa, FL. This role partners with the Chief Revenue Officer to own sales operations, revenue operations, and sales enablement to drive scalable growth, forecasting accuracy, and operational excellence. It is a hands-on leadership role blending sales execution, data, systems, and financial rigor to translate insights into action for executive leadership and the board.

Why join us

• Strong company culture.
• Competitive compensation package – base + bonus.
• Comprehensive employer-paid benefits package.
• Professional development and growth opportunities.

Job Details

Key Responsibilities

• Own end-to-end sales operations, including forecasting, pipeline management, quota tracking, and conversion analysis.
• Design, maintain, and continuously improve revenue dashboards and reporting for executive leadership and board-level visibility.
• Partner closely with Finance to support revenue modeling, ROI analysis, headcount planning, and GTM investment decisions.
• Lead commission planning, compensation modeling, and performance reporting to support sales productivity and quota attainment.
• Build, optimize, and maintain sales systems and workflows, including quoting, CRM functionality, and tool integrations.
• Develop scalable onboarding, training, and enablement programs aligned to go-to-market strategy.
• Create and maintain sales playbooks, documentation, and role-specific resources.
• Measure enablement effectiveness and continuously refine programs to improve sales outcomes.
• Collaborate cross-functionally with Sales, Marketing, Product, and Finance to ensure alignment and execution.
• Own the sales tech stack, including CRM, outreach/email tools, BI platforms, and related vendor relationships.
• Leverage data and analytics to identify trends, bottlenecks, and opportunities for improvement.
• Lead and develop a high-performing sales operations team, fostering a culture of accountability and continuous improvement.
• Serve as a trusted advisor to revenue leadership, delivering clear insights and actionable recommendations.

Qualifications

• 5+ years of experience in Sales Operations, Revenue Operations, Sales Enablement, or GTM Operations roles, including leadership responsibility.
• Strong forecasting, pipeline management, and revenue analytics experience within a sales-driven organization.
• Solid financial acumen with experience supporting business cases, ROI analysis, and executive decision-making.
• Hands-on experience with CRM platforms, BI/reporting tools, and sales engagement technologies.
• Proven ability to scale processes, systems, and teams in a growing organization.
• Strong cross-functional communication skills with the ability to influence senior stakeholders.
• SaaS experience strongly preferred; healthcare or services experience is a plus.
• Willingness to travel up to ~10% as needed.

Additional Information

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