Customer Experience Manager for the UK/EU region, responsible for end-to-end customer experience, including technical onboarding, support, and success. This is an early, hands-on hire that requires flexibility and autonomy.
Requirements
- Experience in a US-based early-stage B2B SaaS environment is essential.
- At least 5 years’ experience in customer success, professional services, solutions consulting or a related customer-facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships.
- Willingness to work flexible hours (including late/evening overlap) to collaborate with US teams is essential.
- Legally authorized to work in the UK
- Bachelor’s degree required
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
To apply for this job please visit jobs.lever.co.
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