Customer Experience Associate

The Customer Experience Associate operates as the customer’s concierge throughout their in-store experience, specializing in all areas of the store’s operations to provide best-in-class service to customers and clients.

Requirements

• Communicate with the Management team for overall responsibilities and directions on projects and tasks.
• Greet, assist, and provide best-in-class customer service to all Kith customers.
• Support the Client Advisors to ensure clients are receiving genuine and efficient service both during and after their store experience.
• Display expertise and familiarity of product knowledge, brand history, company policies, and store/company strategies.
• Efficiently complete assigned tasks and responsibilities during each shift, that can be scheduled before, during and after the store’s hours of operations.
• Support sales floor replenishment, stockroom organization and the upkeep of visual standards, before, after and during the store’s hours of operations.
• Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.

Benefits

• $18.00-$20.00/hr + Commission(s)