Account Manager – Sales

The Account Manager is responsible for driving customer retention and revenue growth across a portfolio of retail accounts. They build and maintain strong relationships with key retail customers, distributors, and stakeholders, and lead a team of Sales Coordinators. The role involves managing core growth and expansion across retail partners, trade spend and promotional management, new item and innovation launches, merchandising and display planning, team management, and cross-functional collaboration.

Requirements

• Retail Sales Experience: 3–5+ years managing retail accounts in CPG, beauty, or consumer products; familiarity with Grocery, Drug, or Specialty channels preferred.
• Analytical Mindset: Comfort with syndicated data (IRI, Nielsen, SPINS), sell-through metrics, contribution margin analysis, and trade spend ROI evaluation.
• Relationship-First Approach: A proven ability to build and maintain productive, long-term partnerships with retail buyers, category managers, and distributor contacts.
• Cross-Functional Fluency: Experience working closely with Finance, Supply Chain, Product Development and Marketing to align on forecasts, promotions, and product launches.
• People Leadership: Experience managing, coaching, or mentoring junior team members, with the ability to delegate effectively and develop talent.
• Operational Excellence: High attention to detail, strong follow-through on compliance requirements (retailer portals, OTIF, chargebacks), and comfort managing multiple accounts simultaneously.
• Communication & Presentation: Ability to prepare and present compelling business reviews, line review decks, and sell-in materials to retail partners and internal stakeholders.