Director, Sales Technology Systems

Klaviyo is seeking a Director of Sales Technology Systems to lead the transformation of their Sales technology ecosystem, enabling their go-to-market teams to operate at scale and accelerating their expansion into enterprise and global markets.

Requirements

• Own the Sales Technology vision and roadmap
• Define and execute a multi-year strategy for Klaviyo’s Sales technology ecosystem aligned to revenue growth and enterprise expansion
• Operate with urgency and high accountability, driving fast, high-quality execution in a rapidly evolving environment
• Translate business priorities into a clear, scalable systems roadmap across Salesforce, CPQ, and GTM tooling
• Lead and scale a high-performing team
• Inspire and align the team around a clear vision while driving a culture of accountability, speed, and continuous improvement
• Manage and develop a team of managers and individual contributors across analysts and engineers
• Attract, retain, and develop top talent while building a culture of ownership, speed, and high standards
• Establish clear ownership, operating rhythms, and delivery standards to drive consistent, high-quality outcomes
• Build and scale core GTM systems
• Define long-term system architecture and make build vs buy decisions that balance speed, scalability, and maintainability
• Design and implement data models, workflows, and automation that support a growing enterprise sales motion
• Improve system reliability, data quality, and overall platform trust
• Deliver CPQ and order-to-cash capabilities
• Lead the development and evolution of Klaviyo’s CPQ capabilities to support complex, enterprise deals
• Partner with Finance Technology to enable seamless, end-to-end quote-to-cash processes, including global and multi-currency requirements
• Design systems that support international growth including localization, compliance, and regional sales processes
• Drive automation and AI to increase sales productivity
• Champion an AI-first approach to Sales Technology, rethinking workflows, systems, and productivity through automation and intelligence
• Identify and deliver AI and automation use cases that reduce manual work and increase selling time
• Equip AEs, BDRs, and sales teams with better insights, workflows, and tools
• Partner cross-functionally to deliver impact
• Act as a strategic partner to Sales, Revenue Operations, Finance, and Data leaders
• Ensure tight alignment across systems, processes, and data to support business outcomes
• Represent Sales Technology in planning, roadmap, and cross-functional initiatives

Benefits

• Comprehensive range of health, welfare, and wellbeing benefits
• Annual cash bonus plan
• Variable compensation (OTE) for sales and customer success roles
• Equity
• Sign-on payments

Tagged as: CRM Administration