Partner Account Manager

Role Overview

As a Partner Account Manager, you will be responsible for building a long-term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.

What You Will Do

In this role, you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.

Why It Might Be a Fit

You will have the opportunity to become a trusted advisor to the ~30 partner relationships you manage with key leaders & decision makers at these orgs + build relationships with those managing front line teams working with Klaviyo. You will also have the opportunity to develop technical knowledge of the Klaviyo product and understand how your partners can take advance use cases to market.

Requirements

• 4-5 years of SaaS account management, channel and/or sales experience
• Partnerships, sales, or account management experience
• Have largely worked on accounts in the Enterprise ($30M-$500M+ GMV) customer segment and can thoughtfully reference those experiences and relationships
• Learning about a new product offering excites you!
• Comfortable presenting product led discussions and demo’ing the Klaviyo product to your partner network
• Thoughtful, engaging, and energetic
• Obsessed with understanding your customer or partner
• Proactively solicit and act on feedback from your customers, partners, and peers
• Excited to be a part of and have an impact on a rapidly-growing, profitable startup
• Have a positive outlook and excellent written and verbal communication skills

Benefits

• Participation in the company’s annual cash bonus plan
• Variable compensation (OTE) for sales and customer success roles
• Equity
• Sign-on payments
• Comprehensive range of health, welfare, and wellbeing benefits based on eligibility