Manager, Revenue Operations (Strategic Lead)

Role Overview

The Manager of Revenue Operations (Strategic Lead) serves as a key architect in optimizing the end-to-end revenue lifecycle by aligning sales, marketing, product and customer success functions. They lead strategic initiatives to streamline processes, improve data integrity, and implement scalable systems that drive predictable growth.

What You Will Do

Own the weekly, monthly, and quarterly renewal and expansion revenue forecasting process. Lead the Retention Council, a cross-functional task force dedicated to identifying at-risk accounts and improving Gross Revenue Retention (GRR) Net Revenue Retention (NRR). Drive the annual and semi-annual GTM planning process, including territory design, quota setting, and capacity modeling.

Why It Might Be a Fit

The ideal candidate will have expert-level knowledge of Salesforce, experience with AI tools, and strong analytical skills. They will be able to analyze data trends and identify actionable insights, and have a methodical approach to identifying and resolving data inconsistencies.

Requirements

• Expert-level knowledge of Salesforce
• Expert-level knowledge of tools like ZoomInfo, Clay, 6Sense and / or LinkedIn Sales Navigator
• Ability to analyze data trends and identify actionable insights
• Strong ability to collaborate with marketing and sales teams to translate data into sales strategies
• Methodical approach to identifying and resolving data inconsistencies
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Strong verbal and written communications
• Excellent time management and organization skills
• Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis
• Proficiency in Data Enrichment Tools like ZoomInfo and Clay
• Ability to manage multiple projects at the same time in a fast-paced environment
• Technically capable, excellent communicator, and a desire to improve processes
• Team Player
• Ability to work autonomously

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses