Customer Experience Administrator supports the Customer Experience team with administrative tasks, ensuring customer enquiries and issues are handled efficiently and accurately across multiple Koin brands. This role focuses on operational customer support, including returns, refunds, and dispute handling.
Benefits
- Fully remote role (LATAM-based)
- Structured onboarding and training on Koin systems and brands
- Opportunity to work across multiple international D2C brands
- Exposure to e-commerce operations and customer experience processes
- Supportive remote team environment with opportunities to grow within the company
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