LangChain is hiring a Commercial Account Manager to own and accelerate the adoption, retention, and growth of their customers, managing the entire customer lifecycle post signature, developing a rolling forecast, and consistently meeting or exceeding quarterly and annual renewal and net retention targets.
Requirements
- 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS.
- A proven track record of success in meeting and exceeding retention and expansion quotas.
- Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles.
- Strong technical aptitude and the ability to understand and articulate the value of complex technical products.
- Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting.
- Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment.
Benefits
- Competitive compensation
- Variable compensation for relevant roles
- Meaningful equity
- Benefits
- Perks
- Medical, dental, and vision coverage
- Flexible vacation
- 401(k) plan
- Life insurance
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