Sales Account Manager

We are the people platform for the events and entertainment industry. Our customers produce events like the Super Bowl, The Oscars, The Grammys, NFL/MLB, Dreamforce, CMA’s, etc.

LASSO offers workforce management software (across six different products) that unifies event staff management tasks into one easy workflow via scheduling, communication, onboarding, time tracking, payroll, travel, and talent sourcing. With LASSO, both event companies and crew can reimagine the effectiveness and efficiency of all the details that go into putting on a great event.

LASSO is proud to have been named a Best & Brightest Company to Work for over the last five years (2018-2022) and one of Inc. 5000s fastest-growing companies in 2022 (#1155, overall and #146 in technology).

About the Role:

As an Account Manager, you’ll work closely with LASSO customers helping them understand the suite of products LASSO offers, specifically for the event and entertainment industry. The Account Manager position is supported by LASSO’s Account Executives and Customer Success Managers who pass on potential upselling opportunities with active customers.

If you would enjoy working in a fast-paced, entrepreneurial atmosphere where you are recognized and awarded for hard work and great ideas, read on. Account Managers enjoy helping customers find success by leveraging technology solutions. We’re looking for a high-performing Account Manager who has experience conveying product value within a SaaS environment.

What you will do:

• Dive deep into the event and entertainment industry and learn to think like a event company business owner
• Develop a deep understanding of each account to identify opportunities for them to leverage additional LASSO products
• Demo numerous LASSO products to various buyer personas
• Create proposals and process new upgrade contracts
• Proactive communication with customers to understand their problems and explain product value
• Serve as a customer advocate with a focus on improving the buyer experience
• Drive upsell/upgrades of LASSO Products and services in existing accounts
• Develop partnerships with Account Executives and Customer Success teams to ensure a top-notch experience for the customer
• Navigate through complex org structures to ensure targeted communications

Essential qualifications:

• 2+ years of experience in SaaS sales
• Bachelor’s Degree
• Experience selling complex vertical solutions and/or a suite of products
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Seeks out coaching and feedback from leadership then effectively implements advice from manager.
• Detail oriented. Resourceful. Able to manage time effectively. Goes over, under, around and through obstacles to achieve success.

Preferred qualifications:

• Experience with Hubspot or other CRM

Benefits include:

• Remote work environment
• Medical/Dental/Vision benefits start on day 1
• Life & Personal Accident Insurance, STD, LTD
• Competitive salary
• 401K match
• Flexible PTO
• Educational assistance & professional development stipend
• Technology tools to do your best work
• Awesome co-workers

Come join us and apply now!

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of you. Duties, responsibilities, and activities may change, or new ones may be assigned, at any time.