Senior Director, People Operations

LaunchDarkly is seeking a strategic, highly operational Senior Director, People Operations to lead and scale the systems, tools, analytics, and programs that enable our global People organization to meet the business critical needs of the Company.

Requirements

• Own the People Operations strategy and operating model across systems, programs, analytics, and service delivery for a fast-growing distributed, global workforce.
• Lead and develop a high-performing People Operations team with clear rhythms, prioritization, governance, and scalable support practices.
• Own the People technology ecosystem, including HRIS and integrated tools (e.g., payroll, benefits administration, onboarding, performance, and TA systems integrations).
• Lead HRIS implementations and optimizations (migrations, module rollouts, integrations, vendor selection) from strategy through execution, change management, and adoption.
• Drive People program and cross-functional initiatives with strong program/project management discipline, building roadmaps and execution plans that balance near-term needs with long-term scalability.
• Build and deliver People analytics and reporting (dashboards, metrics, executive-ready insights) across the employee lifecycle; establish data definitions and governance for accuracy and consistency.
• Own and continuously improve onboarding operations and core employee lifecycle processes (changes, transfers, offboarding, compliance workflows) in partnership with TA, IT, Legal, Finance and business leaders.
• Partner with Talent Acquisition Operations on ATS/tooling, workflow optimization, compliance, and seamless handoffs from recruiting through onboarding.
• Partner with Total Rewards to help operationalize and scale benefits and compensation practices, including organization readiness for annual compensation reviews and benefits cycles.
• Manage key People Operations vendors (contracts, renewals, performance, roadmap alignment) and ensure compliance, controls, and audit readiness in partnership with Legal, Finance, and IT/Security.

Benefits

• Restricted Stock Units (RSUs)
• health, vision, and dental insurance
• mental health benefits

Tagged as: Change Management, Project Management