Role Overview
As a Customer Success Manager, you will be responsible for customer projects from planning to successful implementation, building strong, long-term customer relationships, and developing them strategically.
What You Will Do
Steer customer projects end-to-end, take responsibility for customer relationships, accompany customers from kick-off to reporting, develop effective strategies for lead generation, and present strategies convincingly.
Why It Might Be a Fit
You will grow professionally with your tasks, develop into a B2B marketing expert, and have the opportunity to take on more responsibility and move into more advanced roles.
Requirements
- Experience in customer care (at least 2 years)
- Experience in project management (at least 2 years)
- Knowledge of digital tools and platforms
- Openness, contact pleasure & communication strength towards customers & in the team
- Reliable, organized working method in planning & steering of projects
- Proactive mindset, solution-oriented thinking & willingness to develop
To apply for this job please visit join.com.
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