Director, MarTech Product Excellence and Operations

Role Overview

Join Novartis as the Director, MarTech Product Excellence & Operations and play a pivotal role in advancing MarTech product management maturity and operational excellence across the portfolio, establishing scalable best practices, governance, and cross-functional alignment.

What You Will Do

Drive product management excellence across a complex MarTech portfolio through scalable operating models, governance, and best practices, while partnering with senior leaders to shape strategy, influence decision-making, and foster cross-functional alignment in a highly matrixed environment.

Why It Might Be a Fit

The ideal candidate will have 8+ years of experience in MarTech product management, product operations, or related disciplines, with deep expertise across the product lifecycle, including discovery, prioritization, delivery, and optimization.

Requirements

• Bachelor’s degree in business, Engineering, or related field required; MBA or advanced degree preferred
• 8+ years of experience in MarTech product management, product operations, or related disciplines
• Proven success advancing MarTech product management maturity through scalable operating models, governance frameworks, and best practices
• Demonstrated ability to lead complex, cross-functional initiatives and drive results in highly matrixed global organizations
• Exceptional communication skills and strong executive presence with a track record of influencing senior stakeholders and guiding strategic decisions without direct authority
• Experience partnering with external consulting firms, vendors, and strategic partners to accelerate business outcomes
• Expertise in portfolio management, investment prioritization, governance, and KPI development to measure product and organizational performance
• Analytical and data-driven mindset with the ability to turn insights into actionable strategies that drive measurable business impact

Benefits

• Comprehensive benefits package including health, life and disability benefits
• 401(k) with company contribution and match
• Generous time off package including vacation, personal days, holidays and other leaves
• Performance-based cash incentive
• Annual equity awards
• Paid holidays