Revenue Operations Specialist

Sales Productivity & Enablement Operations

• Audit and optimize HubSpot usage across global sales teams
• Improve playbook adherence, activity tracking, and process discipline
• Build dashboards for: Pipeline generation, Activity-to-opportunity ratios, Quota attainment, Ramp-to-first-deal metrics and Deal velocity
• Build scalable sales workflows, routing logic, account segmentation, and lead handoff processes
• Drive CRM adoption by making workflows intuitive and operationally efficient

Reporting & GTM Analytics

• Build and maintain the centralised GTM reporting layer
• Own funnel reporting across: Lead → MQL → SQL → Opportunity → Closed Won
• Develop multi-channel attribution reporting within HubSpot
• Surface actionable insights on: Funnel leakage, Conversion trends, Pipeline quality, Revenue-driving channels, Segment and geo-level performance

GTM Systems & Tooling

• Own HubSpot CRM & Marketing Hub administration
• Manage: Custom properties, Workflows, Lifecycle stages, Integrations, Data hygiene and Reporting architecture
• Evaluate and implement AI-native GTM tools and automation workflows
• Improve data quality through enrichment, deduplication, and process governance

Pipeline & Forecast Operations

• Run weekly pipeline review cadences with sales leadership
• Build regional pipeline coverage and gap analysis models
• Improve forecast visibility and operational consistency across teams

Marketing Operations Support

• Own attribution and funnel reporting infrastructure
• Maintain automation hygiene across: Segmentation, Lifecycle logic, Workflow QA and CRM synchronization
• Partner closely with Marketing while maintaining clear operational ownership boundaries

Must-Have Skills & Experience

• 3–5+ years of experience in Revenue Operations, Sales Operations, GTM Operations, Business Operations, or similar roles
• Hands-on experience with CRM and marketing automation platforms (HubSpot strongly preferred)
• Strong Excel / Google Sheets skills (pivot tables, lookups, modelling)
• Ability to independently build systems and solve operational problems
• Strong analytical thinking and business curiosity
• Comfortable working across global teams and multiple time zones

Nice-to-Have

• Experience with AI-native GTM tools such as: Clay, Apollo AI, Claude, Octave, Regie, Glean
• Workflow automation experience using: Zapier, Make, n8n
• A strong point of view on how AI can improve GTM execution and operational efficiency