Sales Support Executive

LocknCharge is a leading provider of comprehensive Hardware Asset Management solutions, dedicated to helping organizations optimize their IT infrastructure and drive efficiency. Our cutting-edge technologies and innovative approaches empower businesses to manage, track and maximize the value of their hardware assets. As we continue to expand, we are seeking an organized Sales Support Executive to join our team and contribute to the growth of our Hardware Asset Management business.

Job Summary:

As a Sales Support Executive fluent in French and English, you will play a pivotal role in assisting the territory sales executive and the wider team, ensuing seamless communication with French-speaking clients, and contributing to the overall success of our sales operations. This role involves a combination of sales, administrative tasks, customer support, and collaboration with the sales team.

Flexible working but primarily based in our Harlow office 3 days per week.

Key Responsibilities:

Customer Communication:

• Serve as an internal point of contact for French-speaking clients and non-French speaking clients, addressing enquiries, providing product information, and offering support to the sales team.
• Communicate effectively with clients via phone, email, and other communication channels.

Administrative Support:

• Assist the sales team in administrative tasks such as allocation leads, following up quotations, and preparing reports.
• Maintain accurate and up-to-date records of client interactions and sales opportunities via SalesForce.

Collaboration with Sales Team:

• Work closely with the sales team to understand client needs and provide timely and accurate information.
• Provide support in organizing sales events, conferences, and client meetings.
• Accompany the sales team on occasion to client meetings and events, both within the UK and internationally.

Qualifications and Skills:

• Fluent in both French and English (spoken and written) is essential.
• Previous experience in a sales support or sales role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to work under pressure.

Tagged as: Sales