Customer Success Manager

Lunit

Overview

We seek a motivated and experienced Customer Success Manager to oversee our chest and breast AI customer management in the DACH region. This role is crucial in ensuring that our clients effectively adopt and utilize our Lunit AI solutions, driving customer satisfaction and long-term partnership success.

Roles & Responsibilities

  • Customer Relationship Management
  • Customer Onboarding
  • Account Management
  • Success Enablement
  • Feedback Gathering
  • Training and Support
  • Market Insight

Requirements

  • 3–5 years of relevant experience
  • Native German and fluent English
  • Experience in product specialist/application specialist/medical informatics functions in the medical imaging or medical IT industry
  • Project engagement and management experience
  • Knowledge of deep learning technology or AI applications in medical imaging or data
  • Excellent communication and presentation skills
  • Ability to work independently and build strong working relationships
  • Clinical experience as a radiographer, technologist, or biomedical engineer is desirable

To apply for this job please visit remotive.com.

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