Lyra Health is seeking a Sr. Customer Success Manager to work remotely in the US, with a strong preference for candidates in Eastern or Central U.S. time zones. The role involves managing enterprise customer relationships, collaborating with internal teams, and delivering engaging campaigns and workshops.
Requirements
- 10+ years of experience in behavioral health account management, BH managed care, health plan operations, or employee benefits
- Demonstrated success managing behavioral health benefit programs
- Excellent communication skills and ability to craft compelling narratives using analytics and disparate data points
- Ability to innovate and creatively solve problems in a highly collaborative manner
- Strong project management skills and a demonstrated ability to work successfully on cross-functional teams
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
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