Salesforce Consultant

At Madison Ave Consulting, our vision is to become the premier Salesforce consulting firm, recognized for empowering our employees and delivering unparalleled value and service to our clients. We are committed to creating a fulfilling and inclusive work environment that prioritizes the health, wellbeing, and personal and professional growth of our team members. By fostering a culture of support and development, we enable our consultants to thrive and consistently provide exceptional service to our clients.

We take great pride in cultivating a diverse and inclusive workplace, and we believe that this, in combination with our dedication to sustainability and family-friendly values, is what really sets us apart. As a remote-first organization, we embrace flexibility and empower our employees to work from locations that best suit their needs, reducing our carbon footprint and promoting work-life balance. We understand the importance of family and personal life, and we strive to create a workplace that supports their evolving needs through flexible work schedules and a strong foundation of job security.

At Madison Ave Consulting, we are committed to adapting to changing economic environments and landscapes. Our resilient and innovative approach ensures that we remain at the forefront of our industry, while always prioritizing the wellbeing of our team.

We believe in slow and steady growth, focusing on long-term sustainability rather than short-term gains. This approach allows us to maintain our high standards of service and foster meaningful relationships with our clients, while creating a stable and prosperous future for our company, our team members, and the businesses we serve.

Together, we are building a sustainable, family-focused, diverse, and adaptive organization that is a force for positive change in the Salesforce consulting industry and beyond.

Job Description

This role can be performed remotely anywhere within the United States.

Role Summary:

As a Salesforce Consultant, your Salesforce expertise and sharp consulting skills will contribute significantly to our mission: to exceed client expectations through superior service. You will play a critical role in providing solutions and support to our clients, with a specific focus on the healthcare and technology industries. Join us and play a pivotal role in enhancing our reputation as the ultimate destination for Salesforce consulting excellence.

Responsibilities:

• Collaborate with clients to understand their business requirements and translate them into effective Salesforce solutions
• Configure and customize Salesforce applications to meet client needs, ensuring optimal utilization of Salesforce functionalities
• Provide expert advice and guidance to clients on Salesforce best practices, industry standards, and solution design
• Design and implement Salesforce solutions, including customizations, configurations, and integrations, to meet client objectives
• Conduct business process analysis and recommend improvements to streamline operations and enhance efficiency
• Collaborate with cross-functional teams, including developers, administrators, and project managers, to ensure successful implementation and delivery of Salesforce projects
• Lead and manage client projects through all phases of the project lifecycle (sales, planning, design, implementation, testing, deployment, training, and support)
• Conduct user training sessions and create documentation to support user adoption and proficiency
• Perform data migration, integration, and quality assurance activities to ensure data accuracy and integrity within Salesforce
• Stay updated on Salesforce updates, releases, and emerging features to provide innovative solutions to clients
• Mentor junior team members and actively contribute to knowledge sharing within the organization

Qualifications

Requirements:

• 3+ years of experience as a Salesforce Consultant at a Salesforce consulting or ISV partner
• Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Consultant (ex: Sales, Service, and CPQ)
• Experience working with clients in Healthcare Services or Technology, with a deep understanding of their unique requirements and challenges within those industries
• Experience conducting in-depth requirements gathering sessions and efficiently and effectively scoping out projects
• Strong problem-solving skills with the ability to analyze complex business processes and recommend optimal Salesforce solutions
• Excellent communication and presentation skills, with the ability to effectively communicate technical concepts to non-technical stakeholders
• Ability to present solutions to internal and external stakeholders
• Deep understanding of Salesforce and AppExchange products, and an understanding of when they can be leveraged to provide value to the client
• Experience working with and directing offshore development resources to design and implement custom solutions

Preferred Qualifications:

• Health Cloud Accredited Professional

Additional Information

Our Fair Hiring Practices:

At Madison Ave Consulting, we don’t just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and the communities where we operate. We are an equal opportunity employer which means that employment and advancement at Madison Ave Consulting is based on a person’s merit and qualifications.

We do not discriminate against any applicant or employee on the basis of race, ethnicity, color, national origin, ancestry, citizenship, religion, creed, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender, gender identity or expression, physical or mental disability, or any other characteristic protected by federal, state or local law.

Compensation and Benefits:

The salary range for this full-time position is $100,000 – $130,000, which is inclusive of bonus and other benefits. Our salary ranges are determined by factors such as expertise and fit for the role and organization. Within this salary range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

We offer a number of valuable benefits to our team, including:

• Medical and dental insurance,
• Health and dependent care FSAs,
• Access to 401(k),
• 11 company holidays each year,
• Flexible PTO,
• Access to Regus coworking spaces nationwide, and
• A small-team, collaborative work environment that is 100% remote!

Tagged as: Salesforce