Manager, People Operations

On Site Full TimeFlorida, United StatesMarineMax

The Manager, People Operations is responsible for leading enterprise-wide transformation initiatives that shape and elevate the MarineMax team member experience. This role drives the evolution of People processes, systems, and operating models—from transactional, manual administration to a digitally enabled, insight-driven, and strategically aligned function.

Requirements

  • Lead the transformation of People Operations from administrative service delivery to a strategic, technology-enabled function.
  • Develop and execute a multi-year People Operations roadmap aligned to MarineMax business priorities.
  • Champion a digital-first culture that modernizes how team members interact with People systems and services.
  • Humanize operational processes to enhance engagement, development, and retention.
  • Own the optimization and long-term strategy of MarineMax HRIS and People technology ecosystem.
  • Lead HRIS implementations, upgrades, integrations, and enhancements.
  • Drive system utilization with a focus on mobility, team member and manager self-service, unified reporting and dashboards, and workflow automation.
  • Partner with the Technology Team and vendors to ensure system performance, security, and scalability.
  • Evaluate and recommend emerging People technologies to support organizational effectiveness.
  • Design and implement automated workflows across core People processes including recruiting & onboarding, performance management, compensation & pay changes, engagement & retention.
  • Establish governance and standardization across locations and business units.
  • Build and operationalize MarineMax’s People Analytics capability.
  • Create and deploy enterprise people dashboards across the team member lifecycle in partnership with the MarineMax business intelligence teams.
  • Surface real-time workforce insights to support leadership decision making.
  • Connect people data to business and financial outcomes such as productivity, revenue, and retention.
  • Develop and manage the annual People Operations project roadmap.
  • Lead enterprise initiatives such as HRIS implementations, system consolidations, process redesign, digital experience rollouts.
  • Establish project governance, timelines, and success metrics.
  • Ensure on-time, on-budget delivery of People initiatives.
  • Lead change strategies tied to system and process transformations.
  • Drive communication, training, and adoption plans.
  • Partner with Learning & Development to deploy system training.
  • Monitor adoption metrics and user experience feedback.

Benefits

  • Paid Time Off
  • 401k Matching
  • Retirement Plan

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