Customer Experience Specialist

Hybrid Full TimeEdmonton, Alberta, CanadaMars

Champion Petfoods is seeking a Customer Experience Specialist to join its team. The role involves delivering a best-in-class customer experience for distributors, managing order fulfillment, export documentation, issue resolution, and customer insights. The Specialist will partner with Sales, Production, Finance, and external stakeholders to ensure operational excellence, compliance, and continuous improvement.

Requirements

  • Post-secondary education in Business, Supply Chain, Operations, or a related field
  • 3–5 years of experience in customer experience, supply chain, logistics, commercial operations, or a related environment
  • Experience working with ERP systems and CRM or customer service platforms

Benefits

  • Competitive Wages
  • RRSP with Company Matching
  • Medical, Dental, Vision and Employee Assistance Programs
  • In House & Online Learning & Development
  • Education Assistance Program

To apply for this job please visit mars.wd3.myworkdayjobs.com.


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