The Manager, Sales & Revenue Operations will lead a team of analysts responsible for supporting and administering operational platforms, monitor ticket performance and service levels, and drive continuous improvement in ticket quality, operational efficiency, and business processes.
Requirements
- Strong Salesforce experience
- Excellent communication and analytics skills
- Experience in monitoring service performance and ensuring SLA adherence
- Ability to analyze operational data and translate insights into actionable improvements
- Leadership experience in an operational support environment
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance
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