Sales Operations Analyst

Job Summary

Join Mercury Systems, an industry leader dedicated to delivering trusted, secure, mission-critical technologies that advance the aerospace and defense landscape. We’re seeking a Sales Operations Analyst III to coordinate with Sales in generating customer quotes, preparing proposals and booking orders, and maintaining short- and long-range sales forecasts. This position is fast-paced, with exposure to multiple business processes with growth potential.

Job Responsibilities

• Reconcile sales activity, including Bookings and Orders, across internal systems
• Respond to RFQs (Requests for Quote) with accuracy and timeliness
• Support the creation of Opportunities for Proposals, Design Wins/Starts, and Orders
• Process customer purchase orders, including new orders and change orders
• Partner with Business Development and Product Sales teams to support forecasting efforts
• Develop Salesforce reports and maintain dashboards to ensure data visibility and accuracy
• Respond to and qualify marketing-generated leads
• Prepare, run, and distribute weekly reports for management and sales teams
• Build and maintain strong, collaborative relationships with internal stakeholders and customers
• Perform general data entry and manage sales-related data across systems
• Assist in managing and optimizing various sales tools, applications, and platforms
• Analyze, cleanse, and validate large data sets to identify trends, risks, and opportunities for optimization
• Support the Sales Operations Manager with database enhancement initiatives, including proactive CRM data hygiene monitoring and enforcement

Required Qualifications

• Typically requires a minimum of three years of experience working in an order management role (or similar), and a Bachelor’s Degree in a related field. Would also consider equivalent years of hands-on experience in lieu of a degree
• Previous experience working with purchase orders and quoting
• Thrive in a fast-paced, dynamic sales environment
• Advanced proficiency in Word, Excel, and Outlook, with a strong aptitude for learning new applications quickly
• Perform well under pressure while consistently meeting deadlines
• Capable of managing multiple priorities and balancing competing tasks effectively

Preferred Qualifications

• Highly prefer someone who can work hybrid out of Phoenix, AZ
• Prior use of database information and analysis (Salesforce and Oracle)

Export Compliance

This position requires you to access information that is subject to U.S. export regulations. You may only access such information if you are a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. government.

Why Join Mercury Systems?

Mercury Systems is a technology company that makes the world a safer, more secure place. We push processing power to the tactical edge, making the latest commercial technologies profoundly more accessible for today’s most challenging aerospace and defense missions. From silicon to system scale, Mercury enables customers to accelerate innovation and turn data into decision superiority. Headquartered in Andover, Massachusetts, Mercury employs more than 2,300 people in 24 locations worldwide.

Our Culture

We are committed to making Mercury a great place to work, no matter where our employees are located. We offer a casual and enjoyable atmosphere that allows employees to learn and grow. We help and care for one another and work as one to achieve results for us and for our customers. We value communication and transparency, and strive to foster two-way dialogue at all levels of the organization. We are committed to lifelong learning, offering comprehensive skills training and tuition reimbursement.

Mercury Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.