Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes and maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Requirements
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs
- Ensure all front end policies and procedures are followed
- Plan and lead the execution of class and in-store events in accordance with Company programs
- Manage and execute shrink and safety programs
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
- Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results
- Serve as Manager on Duty (MOD)
- Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Cross train in Custom Framing selling and production
Benefits
- Health insurance (medical, dental, and vision)
- Paid time off
- Tuition assistance
- Generous employee discounts
To apply for this job please visit michaels.wd5.myworkdayjobs.com.
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