Senior Revenue Operations Analyst

About Mirakl

Mirakl is the leader in e-commerce software solutions. We offer companies a unique suite of solutions enabling them to deeply transform their e-commerce and drive sustainable, profitable growth.

Since 2012, Mirakl has supported B2C and B2B players with cutting-edge, secure, and scalable technology to:

• Digitalize their activities and expand their offerings via marketplace or dropshipping
• Simplify catalog and supplier payment management, improving operational efficiency
• Increase profitability through retail media

Key figures:

• Founded in 2012 and member of French Tech Next40
• 750+ employees representing over 40 nationalities worldwide
• 450+ B2C and B2B clients across 40+ countries, including Airbus, Toyota Material Handling, Galeries Lafayette, Carrefour, Decathlon, Maisons du Monde, Leroy Merlin, H&M, and Sonepar
• Series E funding of $555 million, valuing the company at over $3.5 billion
• 9+ offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, München, New York, Sydney, Tokyo

Core Values

• Work Hard Together: We believe in teamwork and collaboration as foundations of success
• Get Things Done: We prioritize action and efficiency to achieve impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are at the heart of our culture
• Satisfy & Empower Clients: We are committed to ensuring our clients’ success

About The Role

We are seeking a highly analytical and strategic Senior Revenue Operations Analyst to support our Enterprise B2B SaaS sales organization. This role will partner closely with Sales Leadership, Marketing, and Finance to optimize sales performance, improve operational efficiency, and drive predictable revenue growth. You will own core operational processes, reporting, forecasting, and systems that power our Enterprise GTM motion.

Responsibilities

Sales Analytics & Reporting

• Build and maintain dashboards and reports across CRM and BI tools
• Analyze pipeline health, funnel performance, sales productivity, customer segments, and trends to provide actionable insights
• Provide weekly, monthly, and quarterly business reviews for Enterprise leadership
• Define and monitor KPIs for pipeline generation, win rates, ACV, deal velocity, and forecasting accuracy

Forecasting & Pipeline Management

• Manage end-to-end forecasting process in partnership with Revenue Operation and Sales leadership
• Conduct pipeline audits, identify risks/opportunities, and ensure data cleanliness and compliance
• Recommend corrective actions to improve forecast accuracy and deal hygiene

Process Optimization & Enablement

• Design, implement and administrate territory management activities
• Support, enforce and optimize Enterprise sales processes (qualification, account planning, account and opportunity allocations, handoffs)
• Develop and implement scalable workflows and best practices across the sales cycle
• Partner with Enablement to design training on new processes, tools, and performance insights

Systems & Tools Support

• Manage directly or partnering with our system operation team, our sales tech stack: outreach/prospecting tools, forecasting platforms, databases/enrichment
• Lead system enhancements, automation, and integrations to improve productivity and data quality

Revenue Operations Partnership

• Work with Business leadership on expansion tracking and account segmentation
• Collaborate with Marketing Ops on attribution, lead management, and funnel alignment
• Support Finance with compensation calculations and quota management

Qualifications

• 3-5 years in Sales Operations, Revenue Operations, or Business Analytics – ideally in B2B SaaS Enterprise
• Strong analytical skills with mastery of Excel/Sheets
• Proficiency in Salesforce
• Experience with RevOps tech: Clari, Gong, Outreach, HubSpot, ZoomInfo, Compensation tools
• Experience supporting Enterprise or Strategic sales teams and fast-growth SaaS, ideally in an international environment
• Strong understanding of SaaS metrics (ARR, ACV, churn, CAC, LTV, pipeline coverage)
• Ability to synthesize complex data into clear narratives and recommendations with excellent communication skills and cross-functional collaboration experience
• Comfortable working in high-growth, data-driven, fast-changing environments

Our Hiring Process

• Application review: Our Talent Acquisition team reviews your application and assesses alignment with role requirements
• Introductory call (30 minutes): A conversation to learn about your background and motivations
• Business interview (45–60 minutes): Meet the hiring manager to discuss your experience, problem-solving approach, and impact
• Values loop (3 conversations): Meet with team members from different functions to explore alignment with core values
• Final decision and offer: We consolidate feedback quickly and share decisions promptly

Contract Type: Full-Time

Location: Paris

Note: Partial remote possible