Go-to-Market Business Operations Generalist

About Miter

At Miter, we’re on a mission to help construction contractors build with confidence. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin the physical economy. Since launching in 2022, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever.

About the Team & How We Work

Miter is entering a hyper-growth chapter. Our GTM team is scrappy, driven, and outcomes-obsessed, but stretched. We need additional executional firepower to support the scale of initiatives required to hit our 2026 plan.

We move fast, context-shift constantly, and tackle whatever is most important. If you’re low ego, detail-obsessed, excited by ambiguity, and energized by turning chaos into process, you’ll thrive here.

Work Arrangement

For roles listed as hybrid, our approach is 3 days a week in the office (NYC or San Francisco). Remote roles have no office requirement. We travel a few times a year for onboarding, company-wide, and team-specific offsites.

What You’ll Do

Own & Execute Our 2026 Event Strategy

• Run point on end-to-end event execution, our biggest GTM lever for 2026
• Ensure every event hits Miter standards across logistics, brand, execution, and lead capture
• Attend events as needed and become the internal expert on “what great looks like”
• Build and rollout our event playbook, launch a swag store, implement new lead tracking software, and more

Support the Rollout of Our 2026 Territory Model

• Help evaluate and define territories, timing, and rep assignment strategy
• Ensure 20+ territory reps are set up for success and ramping to quota

Help Build Reporting Infrastructure 2.0

• Deliver Miter from the Google Sheets universe
• Help architect a scalable reporting framework that connects GTM, product, and customer data

Own GTM Projects End-to-End

• Drive process improvements and new initiatives from blueprint → execution → measurement
• Work with BizOps, Sales, Marketing, Launch, and Partnerships to remove friction and accelerate growth

Cross-Functional Strategic Partnership

• Serve as the connective tissue across GTM teams
• Become the go-to person for execution support on high-impact initiatives

What You’ll Need

• 1–3 years of experience in consulting, investment banking, business operations, or a high-growth startup
• Proven ability to execute ambiguous, complex tasks at an extremely high level
• Detail-obsessed while also able to think strategically and see around corners
• Strong analytical and technical skills (Excel / Sheets; bonus for comfort with tools like HubSpot, Salesforce, or BI tools)
• Excellent written and verbal communication skills
• Positive attitude, low ego, and a willingness to jump into the hardest, most pressing issues
• Collaborative mindset; comfortable working across Sales, Marketing, Partnerships, and BizOps
• Ability to travel to conferences and events as needed

Interview Process

• Recruiter Screen
• Hiring Manager Interview
• Team Round Interviews
• Take Home Exercise // Presentation
• Final Leadership Interview

Benefits

• Competitive compensation well above market with salary, commission, and equity packages
• Comprehensive medical, dental, FSA, and vision plans
• 401(k) retirement plan with company-matched contributions
• Unlimited PTO
• Generous 16-week paid parental leave for all parents, including adoptive and foster parents
• Annual educational allowance for professional development
• Office extras: snacks, coffee, lunch, and commuter benefits for in-office team members
• Multiple company-wide and team-specific offsites per year

Equal Opportunity

Miter provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression.