Revenue Operations Salesforce Administrator

🔎 Who are we?

Modjo is Europe’s leading conversation intelligence platform. We help businesses increase productivity of their customer-facing teams and enhance their market understanding through the voice of the customer. By leveraging AI, we extract key insights from sales conversations to optimize companies’ strategies and execution.

🚀 Why join us?

Modjo is a fast-growing startup (60 employees) with ambitious perspectives. We are looking for a Salesforce admin & RevOps to support our rapid growth and strengthen our Ops team. This is a key role where you will manage and optimize our Salesforce instance and work closely with the Product team to build a strategic integration between Modjo and Salesforce.

We are facing exciting new challenges and you will have the opportunity to work on high-impact projects that will directly contribute to the scalability and efficiency of the company.

🎯 Your Mission

1. Salesforce Administration & Optimization

• Serve as the primary system administrator for the Salesforce environment
• Manage and optimize the Salesforce environment (user management, security, validation rules, workflows, automation, reporting & dashboards)
• Work hand in hand with revenue teams and leaders to optimize our internal process
• Design, create, and maintain custom objects, fields, page layouts, record types, and validation rules
• Coordinate integration of Salesforce with other platforms (Chargebee, Hubspot, Outreach, Aircall, Planhat, etc.)
• Identify areas for improvement within Salesforce and support internal teams with CRM best practices
• Ensure data quality and reliability (regular audits, data cleansing, deduplication)
• Maintain documentation and train teams on Salesforce updates and new features

2. Cross-functional Ops Projects

• Work with the Ops team to improve internal processes (process reviews, automation, internal tooling)
• Participate in cross-functional projects to support company growth (e.g. customer journey optimization, data & reporting initiatives)

3. Product Collaboration: Modjo ↔ Salesforce Integration

• Partner closely with the Product and Tech teams to help them design and test the Modjo ↔ Salesforce integration (& IA automations)

🎓 Profile Sought

• 2/3+ years of experience as a Salesforce Administrator
• Strong knowledge of Salesforce core features (user management, automation, flows, reports, custom objects, Page layouts, Lightning Pages, and record types, etc.)
• Analytical mindset with a passion for process optimization
• Good understanding of technical challenges
• Proactive, detail-oriented, and a team player

🎁 What We Offer

• A high-impact role
• A dynamic and supportive startup environment
• A passionate and ambitious team
• Great growth opportunities as the team expands
• Join the Modjo adventure and help build Europe’s leading conversation intelligence platform! 🚀

Why should you join us?

• A unique opportunity to build and grow the Conversational Intelligence market with Modjo
• A competitive package
• New office in the 2nd arrondissement in Paris
• 2 days remote / week
• Alan health insurance (50% paid by Modjo)
• Meal vouchers (Swile card: €11/day, 50% paid by Modjo)
• 25 days CP + 10 days RTT
• Company events to bring Modjitos together
• Fitness membership through Gymlib
• Green mobility alternative through Beetogreen
• CSE platform, with a host of benefits (culture, sport, etc.)