Account Manager

Account Manager at Moniepoint, responsible for driving long-term customer satisfaction, retention, and growth, owning the customer relationship lifecycle, and ensuring customers maximise value from the Moniebook solution.

Requirements

• 3-5 years of experience in customer-facing roles
• Proven track record of managing customer relationships, driving retention, and achieving customer satisfaction targets
• Strong interpersonal and communication skills
• Excellent problem-solving and conflict-resolution skills
• Technical aptitude with ability to quickly learn software products
• Strong organizational skills and ability to manage multiple customer accounts
• Data-driven mindset, comfortable analysing customer usage data
• Self-motivated, proactive, and results-oriented

Benefits

• Attractive salary
• Pension
• Health insurance
• Annual bonus
• Other benefits