Account Manager (Oyo)

Moniepoint is looking for an Account Manager to join their team in Oyo, Nigeria. The Account Manager will be responsible for driving long-term customer satisfaction, retention, and growth by ensuring customers maximize value from the Moniebook solution.

Requirements

• 3-5 years of experience in customer-facing roles such as customer success, account management, customer support, or client services (SaaS or retail technology experience strongly preferred)
• Proven track record of managing customer relationships, driving retention, and achieving customer satisfaction targets
• Strong interpersonal and communication skills with ability to build trust, influence stakeholders, and navigate difficult conversations with empathy and professionalism

Benefits

• Attractive salary
• Pension
• Health insurance
• Annual bonus
• Other benefits