As a Senior Customer Success Manager at MOZN, you will own the end-to-end customer journey for a portfolio of strategic and high-impact accounts, focusing on customer health, adoption, satisfaction, and retention, while identifying growth opportunities.
Requirements
- 5–8+ years of experience in Customer Success or strategic account management
- Experience managing complex, enterprise, or regulated customers
- Strong stakeholder management and executive communication skills
- Proven ability to manage risk, adoption, and customer outcomes
- Advanced experience with Salesforce and CS tooling
Benefits
- Competitive compensation
- Top-tier health insurance
- Enabling culture
To apply for this job please visit ats.rippling.com.
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