Membership Development Representatives work in a team environment to drive acquisition of new members for a leading national Catholic health sharing ministry. They navigate data in the customer’s CRM and execute inbound and outbound calls using the customer’s Contact Center platform.
Requirements
- Demonstrably superb verbal and written communication skills.
- A habit of empathy, placing the needs of prospective members above other considerations
- Knowledge of or experience with Christian health sharing ministries a significant plus.
- Sales or Customer Service experience preferred, though not required.
- High School Diploma or equivalent required, college degree preferred.
- Strong interpersonal skills, ability to work on a close-knit team and autonomously.
- Professional, courteous, and generous work attitude with a desire and ability to learn.
- Ability to identify solutions based on established processes and procedures.
- Meticulous habits in logging sales interactions via established business processes and tools.
- Experience working with Office365 applications.
- Experience working with CRMs and Contact Center platforms preferred.
- Reliable non-Chromebook computer (Windows 11 or macOS 12+)
- 8 GB RAM minimum (16 GB preferred); SSD recommended
- High-speed internet (25 Mbps download / 5 Mbps upload or better)
- Ability to support video conferencing (webcam, headset with mic)
- Comfortable installing required software, updates, and security tools (VPN, MFA, endpoint protection)
- Secure, private workspace suitable for professional calls during business hours
Benefits
- Discretionary performance bonuses
- Paid training
Follow us on social media