Role Overview
As a Customer Success Account Manager, you will play a pivotal role in helping customers realize the full value of their investments with Microsoft by orchestrating the right people, insights, and services at the right time.
What You Will Do
You will build, maintain, and expand strong relationships with key customer stakeholders and technical professionals to enable high-quality, secure solution delivery and overall account health.
Why It Might Be a Fit
You will have the opportunity to work with a growth‐mindset culture, innovate responsibly, and measure success by shared progress, people, teams, and customers.
Requirements
- Master’s Degree in Business, Sociology, Psychology, Computer Science, or related field
- 5+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
- Experience building and maintaining relationships with senior customer executives in large, complex or strategically important accounts
- Experience managing cross-functional stakeholder relationships and building alignment around customer solutions, programmes or engagements
- Experience planning and managing a portfolio of customer engagements, including cross-team collaboration, resource coordination, communication and progress tracking
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Retirement plan
- Stock options
- Microsoft benefits
To apply for this job please visit apply.careers.microsoft.com.
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