Co-op/Intern Student, Business Operations Support

The PRESTO team is seeking a Student to support administrative and operational readiness activities, including document management, developing operational manuals, supporting functional testing of systems/applications, preparing test media, gathering and documenting business requirements from stakeholders.

Requirements

• Recommend improvements to existing processes and procedures to achieve greater efficiency.
• Work with all partners to collect data, respond to queries and exchange information.
• Prepare agendas, coordinate, attend and take minutes for daily technical/operational meetings.
• Document new and modified business policies and procedures (e.g. standard operating procedures (SOPs) and workflows) to ensure effective implementation of technology solutions and processes.
• Participate in system/process testing and identify defects and gaps, document recommendations for problem resolution and operational workarounds.
• Collaborate with diverse stakeholders to gather qualitative and quantitative data needed for solid decision-making.
• Identify technology risks and potential impacts on business operations.