Revenue Operations Specialist

About NAVEX

At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice.

The Role

Our Revenue Operations organisation is looking for a Revenue Operations Specialist who is driven by a sense of “team success”. Your ability to interface with a variety of personalities will place you in excellent position as you assist in supporting our global sales team. Your ability to quickly learn our products, processes and systems will make you an invaluable team member. This is a great opportunity for an organised, self-starter to jump into a variety of projects and tasks and grow with, not only the Revenue and Sales teams, but the broader organisation.

Our environment is fast paced. We will leverage your drive and the unwavering commitment to our customers to help further our team’s success!

At NAVEX, you will work in a hybrid role and thrive alongside an engaged and collaborative team invested in supporting your success!

The expected working hours for this role will be 9:30 pm to 6:30 AM IST.

What You’ll Do

• Work closely with, and provide support for, our team of US and global Account Executives to increase productivity and effectiveness through better usage of Salesforce.com
• Validate and accurately approve quotes in alignment to company policies and procedures
• Monitor status of deal review to ensure timely acceptance, and proactively communicate with Account Executives regarding delays or issues that may arise
• Identify and escalate issues as necessary
• Collaborate with multiple cross-functional teams to facilitate and aid in the deal process
• Support ad hoc projects and duties which may, from time to time, be assigned to you by your manager
• Advance NAVEX’s goals and operational effectiveness by learning and using AI-based tools

What You’ll Need

• 2+ years relevant experience with an interest in working within a sales and sales operations environment in an administrative capacity
• Strong working knowledge of Salesforce.com, Excel and Word; knowledge of any CPQ is a plus
• Proven ability to work efficiently with minimal supervision
• Ability to work independently across multiple time zones and coordinate with management based in the US
• Strong attention to detail and organisation skills with the ability to multi-task
• An openness to change and willingness to take informed risks
• Ability to exercise confidentiality
• The desire to learn, explore and experiment with AI tools
• A commitment to ethical and inclusive use of AI in our hiring and workplace practices
• Ability to drive results through your job competencies attention to detail, collaboration and administrative sales support while leveraging NAVEX’s core values

What You’ll Get

• Career growth with market-leading training, an opportunity to learn and experiment with AI, and an unwavering commitment to owning your career plan
• Real rewards with competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits
• Meaningful purpose as our products and solutions have real-life impact on people and organizations across the globe
• Life flexibility to bring your best self to work every day
• An inspiring culture surrounded by leaders that care, invested teammates, and like-minded groups
• Industry leadership recognized for profitability, stability, and commitment to pioneering new solutions

Compensation

The starting pay range for this role is 940,000 INR per annum and night shift differential of 500 INR/day. Pay progression based on your performance.

We’re an equal opportunity employer, including all disability and veteran status.