Customer Success Manager – SMB

The Customer Success Manager – SMB will play a pivotal role in enabling and increasing the adoption of NavVis’ hardware and software within our customer base while ensuring customer success. The role will involve building and maintaining strong relationships with key accounts, conducting regular customer activities, and proactively identifying opportunities to increase adoption, usage, or growth within assigned accounts.

Requirements

• Bachelor’s or Master’s degree in Geosystems, Engineering, or Computer Science
• 3+ years of experience in B2B customer success, account management, or consulting
• Proven track record of building trusted relationships with B2B clients and delivering measurable business value

Benefits

• 15 days of vacation and 11 public holidays
• Flexible working hours and a hybrid work setup
• Competitive compensation package
• Competitive health/ vision/ dental insurance
• Up to $4500 USD employee referral bonus
• 401k matching up to 4%
• 5 days of paid sick leave
• Paid Parental Leave