Associate Manager Sales Operations

Job Overview

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

Essential Functions

• Manage and develop a team of deal desk analysts while serving as a player coach in complex deal modeling
• Model and approve complex deal structure modeling, including custom pricing arrangements ensuring compliance
• Serve as subject matter expert on Salesforce licensing models and partner channel structures
• Coordinate cross-functionally with Sales, Legal, Finance, and Accounting on non-standard deal approvals
• Coach team on advanced deal modeling techniques and complex Salesforce/partner licensing scenarios
• Drive automation initiatives for routine deal processes and implement workflow improvements
• Manage delegation of authority matrix and ensure proper escalation of deal exceptions
• Partner with Sales leadership on strategic deal consultation and revenue optimization
• Manage deal desk ticketing system and maintain service level agreements for response times

Minimum Requirements

• Undergraduate degree, 6+ years of related professional experience and 1+ years of management experience
• Strong expertise in Microsoft Excel with advanced modeling capabilities
• Knowledge of SaaS business models and revenue recognition principles
• Experience working with cross-functional teams and managing stakeholder relationships
• Strong analytical and critical thinking skills with attention to detail
• Excellent communication and interpersonal skills
• Ability to manage competing priorities in a fast-paced environment
• Customer service orientation with internal and external stakeholders