Revenue Operations Lead – North America

Role Overview

The Revenue Operations Lead – North America will be an integral member of our Sales Operations team, partnering with North America Sales, Marketing teams and other teams as needed to support Field Sales and Sales Leadership through Go-To-Market Planning, Revenue Optimization, Sales Process Improvements, CRM System updates, and driving operational initiatives to increase sales productivity and efficiency.

What You Will Do

The role will support in improving sales effectiveness by implementing measurable processes to improve sales & marketing efficiency and supporting sales leadership by producing actionable reporting and analysis to drive day-to-day strategy and tactics.

Why It Might Be a Fit

The successful candidate will be a trusted advisor and sales operations lead to field North America sales and sales leadership, with a track record of building financial or GTM models that were actually used to make decisions at VP or C-level.

Requirements

• 5+ years of experience in Sales Operations or Business Operations
• Demonstrable experience owning territory design, quota setting, or capacity planning — not just supporting them.
• Track record of building financial or GTM models that were actually used to make decisions at VP or C-level.
• Experience working with a SaaS company with the ability to understand and articulate trends in churn, expansion, ARR, etc.; high growth startup experience a plus;
• Experience working in multinational organizations a plus
• Experience building dashboards and queries in a BI tool (Tableau CRM is a plus) or not afraid to learn, highly proficient in Excel.
• Ability to build a model and explain it: you can construct the forecast accuracy analysis and walk a CRO through it clearly.
• Structured thinker who can translate a complex problem (‘our territory design is broken’) into a framework, a model, and a recommendation.
• Comfortable with ambiguity and able to define the right question before answering it.
• High motivation for continuous improvement and ability to drive impact
• Clear, concise communicator: your outputs are decision-ready, not data dumps.
• Credible in the room with senior stakeholders — you push back with data, not just opinion.
• Bachelor’s degree in Business Management or Finance concentration a plus

Benefits

• 100% covered company benefits (health, dental, vision, life insurance, long-term disability, and accidental death/personal loss coverage)
• Flexible Hours
• unlimited vacation
• 11 company-paid holidays
• 3 extra days for volunteering
• Hybrid work model
• Free access to professional training platforms
• Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers
• 401(k) plan featuring up to 4% company matching contributions
• Bonuses for referring successful hires after three months of continuous employment